HVAC Lead Recovery

HVAC WEBSITE LEAD
FOLLOW-UP AUTOMATION

Your existing website form is already creating qualified HVAC opportunities. SunHour connects to that form and starts automated follow-up when a prospect raises their hand.

New leads get a phone call back within 60 seconds, get qualified with your approved questions, land in your CRM, and you get an email. This is website lead follow-up automation. It works the forms you already paid for.

24/7 Lead ResponseWeb Lead Follow-UpCRM + Owner EmailApproved Questions
HVAC technician speaking with homeowner at front door
NEW HVAC LEADAC NOT COOLING5:42 PM · WEBSITE FORM
  • CALLBACK PLACED
  • CUSTOMER QUALIFIED
  • APPOINTMENT PATH STARTED
⌂BUILT FOR HVAC
◷24/7 RESPONSE
▤WEB LEADS
⚡60-SECOND RESPONSE
☾AFTER-HOURS FORMS
✉OWNER ALERTS
Where the Money Leaks

THE LEAD ISN’T THE PROBLEM.
THE GAP IS.

The expensive part already happened.

You paid to create the opportunity.

The homeowner called or submitted the form.

What happens next determines whether your company gets a chance to close the job.

The Lead-Loss Path

WHERE HVAC LEADS SLIP AWAY

⌂
01 / SERVICE NEED

CUSTOMER NEEDS SERVICE

No AC. No heat. Repair. Replacement. Maintenance.

☎
02 / OPPORTUNITY

SUBMITS YOUR WEBSITE FORM

They have raised their hand.

◷
03 / RESPONSE GAP

SLOW RESPONSE

The opportunity starts cooling off.

×
04 / LOST CHANCE

CUSTOMER CALLS ANOTHER COMPANY

The job may be gone before your callback.

Common Response Gaps

FOUR PLACES HVAC COMPANIES
QUIETLY LOSE OPPORTUNITIES

◷

SLOW CALLBACKS

Homeowners move quickly when the house is uncomfortable. A form that waits an hour can become another company’s booked job.

▤

SLOW WEB RESPONSE

A form sitting in an inbox is not being worked while the homeowner keeps searching.

☾

AFTER-HOURS FORMS

Heating and cooling problems do not respect office hours. Forms submitted at night or on weekends get the same instant callback.

↻

INCONSISTENT FOLLOW-UP

Not every qualified homeowner books during the first conversation.

See It Work

WATCH AN HVAC LEAD GO FROM
“INTERESTED” TO “HANDLED.”

1LEAD ARRIVES✓ Captured
2AI RESPONDS✓ Contacted
3CUSTOMER IS QUALIFIED✓ Need identified
4APPOINTMENT PATH STARTS✓ Next step ready
Built Around Your Operation

YOUR TEAM CAN’T CALL EVERY
LEAD BACK IN 60 SECONDS.

Technicians are on jobs.

Office staff are already helping customers.

Web forms arrive at 9 PM, on Sundays and while everyone is busy.

The system is designed to cover those gaps — not replace the people running your company.

Customer service coordinator handling HVAC service requests
WEB LEADSAFTER-HOURS FORMSCRMOWNER EMAIL
Two Recovery Paths

WHERE WEB LEADS
GO TO DIE.

Instant Lead Callback closes the gap between the form and the callback.

WEB LEAD RECOVERY

WITHOUT
FORM→INBOX→SOMEBODY NOTICES→CALLBACK→MAYBE ANSWERS
WITH INSTANT LEAD CALLBACK
FORM→CALL BACK IN 60s→QUALIFY→CRM→OWNER EMAIL
The Economics

YOU PROBABLY DON’T NEED
ANOTHER LEAD VENDOR.

Before spending more money generating traffic, make sure the opportunities already reaching your business are actually being worked.

SLOW RESPONSE
AFTER-HOURS FORMS
UNWORKED LEADS
BEFORE YOU BUY MORE LEADS,
MAKE SURE YOU’RE WORKING
THE ONES YOU ALREADY PAID FOR.
Calculate My Missed Revenue
Clear Responsibilities

WHAT INSTANT LEAD CALLBACK HANDLES —
AND WHAT YOUR TEAM STILL HANDLES.

HVAC technician servicing an outdoor air conditioning unit

INSTANT LEAD CALLBACK HANDLES

  • Calls web leads back within 60 seconds
  • Collects customer information
  • Asks approved qualifying questions
  • Identifies the service request
  • Moves qualified leads toward the next step
  • Logs outcomes
  • Escalates when defined rules require it

YOUR TEAM HANDLES

  • HVAC diagnosis
  • Pricing decisions
  • Technician dispatch
  • On-site service
  • Complex customer issues
  • Exceptions that require human judgment
It is designed to support your operation — not pretend to be your HVAC technician.
Simple by Design

HOW THE SYSTEM FITS
INTO YOUR BUSINESS

1

CUSTOMER FILLS OUT YOUR FORM

Your website form, any hour.

2

WE RESPOND IN 60 SECONDS

Phone call back within 60 seconds.

3

THE LEAD IS QUALIFIED

Approved questions and business rules are followed.

4

YOUR TEAM TAKES OVER

Booking, routing, escalation and CRM activity happen according to your workflow.

HVAC technician inspecting a residential furnace system
Marketing Track Record

BUILT BY MARKETERS
WHO UNDERSTAND
WHAT A LEAD IS WORTH.

HVAC technicians preparing for a residential service call
$1.11M+TRACKED CLIENT REVENUE
576%PEAK GOOGLE ADS ROAS
733%SALES LIFT — FIRST 60 DAYS
11,603TOTAL ORDERS
20+ YEARSDIGITAL MARKETING EXPERIENCE

These results come from previous digital marketing engagements and are not claimed results from Instant Lead Callback & Qualify.

Questions HVAC Owners Ask

FREQUENTLY ASKED QUESTIONS

Will customers know they’re speaking with AI?

Disclosure and introduction style can be configured appropriately for your business and applicable requirements. The system does not depend on deceiving anyone.

What happens if it doesn’t know the answer?

It follows defined escalation rules rather than inventing information.

Does it work with our website form and CRM?

Implementation depends on your current form and CRM, which are reviewed during setup.

Can it connect to our scheduling workflow?

Supported scheduling workflows can be integrated depending on your existing system.

Can we control what it is allowed to say?

Yes. Conversation rules, approved information, boundaries and escalation behavior are defined during setup.

What happens when a customer needs a person?

The workflow can route or escalate according to your defined business rules.

What does it respond to?

Website form leads. Every new form submission gets a phone call back within 60 seconds, day or night.

See It in Your Operation

SEE WHAT THIS WOULD LOOK LIKE
INSIDE YOUR HVAC COMPANY.

If you’re already generating opportunities but too many are slipping through slow web follow-up and after-hours forms, this is the next place to look.

Calculate Missed Revenue →
Custom to your shop

Every build is custom. Never a template.

We wire your lead recovery into your own CRM (Follow Up Boss, kvCORE, Lofty, HubSpot, GoHighLevel, ServiceTitan-style field-service systems or whatever you already run), your website forms and other lead sources, your dispatch calendar, your voice, your hand-off and escalation rules and your service area. When a lead comes in, we call them back within 60 seconds, ask the qualifying questions you approve, log the result in your CRM and hand the job to your team.